Professional Communication

Unit-1

Fundamentals of Communication
Technical Communication: Features
Distinction between General and Technical communication
Language as a tool of communication

Levels of communication:

• Interpersonal,
• Organizational,
• Mass communications;

The flow of Communication:

• Downward
• Upward
• Lateral of Horizontal (Peer group)

Importance of technical communication
Barriers to Communication

Unit-II
Constituents of Technical Written Communication Words and Phrases:

• Word formation
• Synonyms
• Antonyms
• Homophones
• Select vocabulary of about 500-1000 New words

Correct Usage:

• All Parts of Speech
• Modals
• Concord
• Articles
• Infinitives

Requisites of Sentence Construction:

Paragraph Development:

Techniques and Methods

• Inductive
• Deductive
• Spatial
• Linear
• Chronological etc

The Art of Condensation

Unit-III
Business Communication

Letters

• Principles letters;
• Sales letters;
• Credit letters;
• Claim letters;
• Adjustment Letters;

Job application
ResumesReports: Types; Significance; Structure, Style & Writing of Reports.
Technical Proposal: Parts; Types; Writing of Proposal; Significance
Negotiation
Business Presentation skills

Unit-IV
Presentation Strategies and Listening Skills

• Defining Purpose
• Audience & Local;
• Organizing Contents;
• Preparing Outline;
• Audio-visual Aids;
• Nuances of Delivery;
• Body Language;

Dimensions of Speech:

• Syllable;
• Accent;
• Pitch;
• Rhythm;
• Intonation;
• Para-linguistic features of voice;
• Listening Skills:
• Active Listening,
• Passive Listening.
• Methods for improving Listening Skills.

Unit-V

Value-Based Text Readings

Following essays from the suggested textbook with an emphasis on Mechanics of writing

• Humanistic and Scientific Approaches to Human Activity by Moody E. Prior
• The Language of Literature and Science by A. Huxley
• Man and Nature by J.Bronowski
• The Social Function of Literature by Ian Watt
• Science and Survival by Barry Commoner
• The Mother of the Sciences by A.J.Bahm
• The Effect of Scientific Temper on Man by Bertrand Russell

Professional Communication For BTech